Caxino Casino, created by the well-known operator Rootz Ltd, is an online gaming site built for European players. Following the success of its sister brand, Wildz, Caxino aims to give a fast, smooth, and rewarding experience. The platform uses automation and machine learning to deliver personal bonuses and quick payment processing. With a wide range of games from leading providers and a license from the Malta Gaming Authority (MGA), it offers a safe and feature-rich space for players. Our Caxino Casino review will look at its bonuses, game variety, payment options, and the overall player experience.
Welcome Bonus up to €500
Accepts Mastercard & Visa
Caxino Casino Ratings
Security
Payment
Experience
Support
Games
Bonus
Overview of Caxino Casino
Caxino is the second brand from Rootz Limited, a company in Malta known for fresh ideas in online gaming. The site was built to improve on Wildz, its first brand, with a strong focus on speed and smart rewards.
One key feature is the Spinbox bonus game. It gives players free spins on games they enjoy through a system that matches their play.
The casino also runs under a license from the Malta Gaming Authority (MGA),
a trusted group that makes sure players stay safe and games stay fair.
The design is simple and clear. It works smoothly on both computers and phones, so players can reach thousands of games wherever they go.
It offers lightning-fast payment solutions and real-time rewards, making it a strong contender in the competitive market for online casinos without a license.
Bonuses and Promotions
Caxino provides a variety of bonuses and promotions for new and existing players. These offers range from a nice welcome package to unique, personalized rewards.
Caxino Welcome Bonus
New players get a big Welcome Bonus that gives up to €500 and 500 Free Spins, spread across the first five deposits. On the first deposit, the casino matches 100% up to €100. For example, if you put in €100, you can play with €200.
To use the welcome offer, you must deposit at least €20. The free spins come at 10 per day for 10 days on each of the first five deposits, letting you enjoy a mix of popular slot games.
An important part of this bonus is that it is “non-sticky.” Your real money stays separate from the bonus funds. You can drop the bonus anytime and take out winnings from your real money balance without meeting wagering rules.
Spinbox & Spinbox+
Spinbox is the signature bonus game that rewards you for playing. It works in the following way:
As you play games with a minimum bet of €0.20, your personal Progress Bar fills up.
Once the bar is full, you “level up” and earn a Spinbox reward.
Each Spinbox round awards free spins for the games you play most frequently, with up to 40 free spins available per round.
For players who level up multiple times in a single day, Spinbox+ offers additional free spins, increasing the rewards for consistent play.
Reload Bonuses
Reload Bonuses are open to existing players and work much like the welcome offer. When you deposit money during a reload deal, the casino adds a set percentage of your deposit as bonus funds.
For example, a 50% Reload Bonus up to €100 means if you put in €50, you get an extra €25 in bonus money. These rewards are also non-sticky.
Balance Boosters
Balance Boosters are another kind of deposit bonus, but they work as a “sticky” bonus. This means your deposit joins with the bonus money, and you must finish the wagering rules before you can make a withdrawal. While this setup is less flexible, it often lets the casino give players higher bonus amounts.
Other Caxino Promotions
Caxino regularly features other promotions, including:
Double & Triple Speed: These events accelerate your Progress Bar at twice or three times the normal rate, helping you reach the next Spinbox reward faster.
Free Spins on Deposit: Players can frequently claim a bundle of free spins by making a qualifying deposit.
Cashback: It offers cashback on net losses in real money, paid out in bonus money with its own wagering conditions.
Bonus Codes: Occasionally, bonus codes are sent via email or SMS, which can be entered in your account section to get rewards.
Tournaments: Compete against other players on leaderboards for a chance to win from large prize pools.
Bonus Terms
Most bonuses come with clear rules and conditions. The usual wagering requirement for bonus money and winnings from free spins is 35x when playing most slot games.
For table games, which often have a higher Return to Player (RTP), the requirement is 70x. Real money is always used first for bets before bonus funds.
Also, when you play with bonus money, the highest bet allowed is €5 per spin.
How to Register at Caxino Casino
Creating an account is a simple process to get you playing quickly. The steps are:
Click Play Now above and go to the website and click the “Register” button.
On the first page of the form, you will need to enter your email address and create a password.
You will also need to provide your phone number.
After clicking “Continue,” you will be asked for additional personal details required by law, such as your full name, address, and date of birth to confirm you are over 18 years of age.
Once all information is submitted, your account will be created.
The platform performs verification procedures (Know Your Customer or KYC) to ensure player security and comply with regulations, so you will provide identification documents before making a withdrawal.
Games at this Casino
Caxino has a large selection of casino games from some of the industry’s most respected developers, including NetEnt, Microgaming, Play’n GO, and Pragmatic Play. The selection caters to all types of players, from casual slot fans to high-rolling table game enthusiasts.
Slots
Most of the games are online slots. The library covers many themes and styles.
Players can enjoy classic slots with simple paylines and fruit icons or try modern video slots with features like bigger play areas and cluster wins.
Well-known games such as Book of Dead, Starburst, and Sweet Bonanza are ready to play. You can also test most slots in free-play mode before using real money.
Jackpot Games
For those chasing life-changing wins, the Jackpot section is the place to be. It offers three main types of jackpots:
Standard Jackpots: These are fixed prizes built into a specific game.
Pooled Jackpots: These jackpots grow with contributions from players only and offer medium-sized prizes.
Network Jackpots: These are the largest jackpots, accumulating contributions from players across hundreds of online casinos that host the game. Games like Mega Moolah are famous for awarding multi-million euro prizes from very small bets.
Table Games
The casino offers a nice selection of classic table games. Digital versions of Blackjack, Roulette, Baccarat, and Poker are available for players who enjoy traditional casino action. Each game comes in multiple variations, catering to different rule preferences and betting limits.
Live Casino
The Live Casino brings the real casino floor straight to your screen. Games stream in high definition from live studios with real human dealers.
You can chat with the dealers and other players while enjoying Live Blackjack, Live Roulette, Live Baccarat, and fun game show-style titles like Monopoly Live and Crazy Time.
The Live Casino runs 24/7, so there is always a table waiting for you.
Deposits are processed instantly, allowing you to fund your account and start playing without delay. The minimum deposit for most methods is €20. Below is a table of some available deposit options.
Deposit Method
Type
Minimum Deposit
VISA/MasterCard
Credit Card
€20
Skrill/Neteller
E-Wallet
€20
MuchBetter/Payz
E-Wallet
€20
Paysafecard
Voucher
€20
Withdrawals
Withdrawal times vary depending on the chosen method. While the casino processes requests quickly, payment providers may take 1 to 3 business days to complete the transaction. The minimum withdrawal amount is €20. Whenever possible, withdrawals are paid back to the same method used for depositing.
Withdrawal Method
Type
Processing Time
Bank Transfer
Bank
1 to 3 business days
VISA/MasterCard
Credit Card
1 to 3 business days
Skrill/Neteller
E-Wallet
24 hours
MuchBetter/Payz
E-Wallet
24 hours
All withdrawal methods are a minimum withdrawal of €20. For winnings over €50,000, it reserves the right to pay the amount in installments of up to €10,000 per day, €25,000 per week, or €100,000 per month. VIP players are eligible for higher withdrawal limits.
Additional Payment Policies
PolicyWhat It Means
Verification (KYC)
Any single or total transaction over €2,000 must be checked. The casino may ask for ID, passport, or a utility bill at any time.
Currency
Payments are accepted in Euros (EUR). If you use another currency, money is converted, and you cover any exchange fees.
Wagering Deposits
You must use deposited money to play games. The casino can cancel deposits or withdrawals if it sees abuse, like adding funds without enough play.
Chargebacks
If a chargeback happens, the casino will block the account. Extra admin fees may also apply.
License, Security, and Fair Play
Caxino Casino is operated by Rootz Limited and holds a license from the Malta Gaming Authority (MGA). This license makes sure the casino follows strict rules for safety, fairness, and responsible conduct.
It also shows that the platform is regulated by one of the most trusted authorities in online gaming. Players can feel confident that the casino is monitored and held to high standards.
To protect users, Caxino uses the latest TSL encryption and secures all connections with https technology. A dedicated Fraud and Payments team checks every transaction and stops suspicious activity before it becomes a problem.
Fair play is also a top priority. All games use certified software that cannot be changed or rigged. Independent audits test the results, ensuring every spin and card draw is random and giving all players the same chance to win.
Caxino Casino Mobile Casino Experience
Caxino gives players a great mobile casino experience. The site is fully built for mobile play, so games run smoothly on phones and tablets without needing a special app.
You can reach the full game library, make deposits or withdrawals, claim bonuses, and even contact customer support right from your mobile browser.
The layout is quick to load and simple to use on small screens, making it easy to enjoy high-quality gaming whether you are at home or traveling.
Responsible Gambling
Caxino places a strong emphasis on responsible gambling, making it a top priority to provide a safe gaming environment. The platform offers a suite of tools to help players manage their activity:
Financial Limits: You can set daily, weekly, or monthly limits on your deposits, wagers, and losses to control your spending.
Session Time Limits: This tool allows you to set a maximum time for your play session. Once the limit is reached, you will be automatically logged out.
Time Out / Self-Exclusion: Players can take a temporary break (Time Out) or self-exclude for a definite or indefinite period if they feel their gambling is becoming a problem.
Reality Check: An in-game notification can be activated to remind you how long you have been playing and how much you have won or lost.
Any request to lower a limit takes effect immediately, while requests to increase or remove a limit are subject to a 24-hour cooling-off period.
Feedback From Other Players
Player feedback is mixed. Some users on Trust Pilot praise the platform for its excellent service. Some players praised the casino for fast verification and quick withdrawals, noting that it does not charge international fees and offers strong live chat support.
However, others reported serious problems. Several complained about withdrawal rejections, saying the casino forces them to use slower bank transfers instead of faster card withdrawals.
One review described an “impossible verification process” after winning more than $1000, which caused frustration. Another said winnings were voided because of alleged bonus condition breaches.
More feedback also pointed to a poor gaming experience. Some claimed the casino “fakes the frontend,” suggesting game results are manipulated. Others complained about never triggering bonuses and facing very low RTP, calling it a “waste of your money.”
Customer Support
Caxino makes customer support simple and reliable. Players can reach the team through live chat, which is open 24/7 and connects you with a real person in minutes.
The chat is easy to use on both desktop and mobile, so help is always close at hand. If you prefer, you can also send an email to the support team, and they usually reply within a short time.
The staff is trained to answer questions about payments, bonuses, games, or account details. They explain things in clear language and guide you step by step.
A helpful FAQ section is also available on the site, covering common issues like deposits, withdrawals, and bonus rules.
With fast responses and friendly service, Caxino ensures players feel supported and safe while enjoying their favorite games.
Our Verdict
The Casino offers a modern and dynamic gaming platform with a clear focus on speed, user experience, and personalized rewards. Its extensive game library, powered by leading software providers, ensures that there is something for every type of player. The Spinbox reward system is an innovative touch that adds value to regular play.
The site’s commitment to security, evidenced by its MGA casino license and robust safety measures, is commendable. However, the mixed player reviews regarding withdrawal processes and customer service are a point of concern that prospective players should consider.
While some users report a seamless experience, others have faced significant frustrations. Despite these drawbacks, its strong foundation, generous bonus structure, and excellent mobile compatibility make it a compelling choice for online casino enthusiasts.
Pros
MGA License
24/7 Support
Numerous Games
Fast Payments
Mobile-Friendly
Cons
Withdrawal Complaints
No Phone Support
High Wagering
5
Welcome Bonus up to €500
Accepts Mastercard & Visa
The welcome bonus is a deposit bonus up to €500 plus 500 Free Spins, which is spread across your first five deposits.
Is Caxino Casino safe to play at?
Yes, it is operated by Rootz Ltd and is licensed and regulated by the Malta Gaming Authority (MGA). It also uses modern TSL security protocols to protect player data.
What is the minimum deposit?
The minimum deposit required to claim the Welcome Bonus and for most payment methods is €20.
How long do withdrawals take at this Casino?
Withdrawal times can vary. While the casino processes them quickly, it may take 1-3 business days for the funds to appear in your account, depending on the payment method used.
Does it offer a mobile app?
No, Caxino does not have a dedicated mobile app. However, its website is fully optimized for mobile devices, allowing you to play directly through your browser.
Are there fees for deposits or withdrawals?
No, it does not charge any additional fees for making deposits or withdrawals.